Negotiating for Results

No prerequisites are required for this course.

Negotiating is about resolving differences. People who can master the process of negotiation find they can save time and money, develop a higher degree of satisfaction with outcomes at home and at work, and earn greater respect in their communities when they understand how to negotiate well.

Negotiating is a fundamental fact of life. Whether you are working on a project or fulfilling support duties, this course will provide you with a basic comfort level to negotiate in any situation. This course includes techniques to promote effective communication and gives you techniques for turning face-to-face confrontation into side-by-side problem solving.

• Understand how often we all negotiate and the benefits of good negotiation skills
• Recognize the importance of preparing for the negotiation process, regardless of the circumstances
• Identify the various negotiation styles and their advantages and disadvantages
• Develop strategies for dealing with tough or unfair tactics
• Gain skill in developing alternatives and recognizing options
• Understand basic negotiation principles, including BATNA, WATNA, WAP, and the ZOPA

This course has been recognized by the following professional bodies as a recognized continuous professional development activity for their members:

Australian Natural Therapy Association (ANTA)

Acupuncture and Complementary Medicine Association of Australasia (ACMAA)