Body language- Reading body language as a sales tool
No prerequisites are required for this course.
Body language can make or break our efforts to establish long, trusting relationships. Our body language can help to reinforce and add credibility to what we say, or it can contradict our words. This course can help you make sure your body language is sending the right message.
In this course, you will learn how to interpret personal space, gestures, facial expressions, body movements, and posture. You’ll also learn how to send the right message with body language, dress, and personal interactions.
At the end of this course, you will be able to:
Apply your knowledge of body language to improve communication.
Understand the impact of space in a conversation.
Understand the nuances of body language from a range of areas including your face, hands, arms, legs, and posture.
Use mirroring and matching techniques to build rapport.
Shake hands with confidence.
Dress for success.
Participants are eligible to print the certificate of completion upon completion of this course. You may also be eligible to claim CPD credit points towards your industry requirement upon approval by the relevant professional body. Please contact them for approval.